Privacy Policy

Daiwa WellPay™ Privacy Policy

Effective Date: 6/23/2026

Daiwa WellPay™ ("Daiwa WellPay," "we," "our," or "us") respects your privacy and is committed to protecting the personal information you provide when using our website, application portal, products, and services.

This Privacy Policy explains how we collect, use, protect, and disclose your information.

By using our website or submitting an application, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following categories of information:

Personal Information

- Full Name

- Address

- Email Address

- Telephone Number

- Date of Birth

- Driver's License or Government Identification Information

- Employment Information

- Income Information

- Banking or Payment Information

- Other information voluntarily provided during the application process

Technical Information

When you visit our website, we may automatically collect:

- IP Address

- Browser Type

- Device Information

- Operating System

- Website Usage Data

- Cookies and Similar Technologies

2. How We Use Your Information

We may use your information to:

- Process and review payment plan applications

- Verify your identity

- Communicate regarding your application or account

- Provide customer support

- Prevent fraud and unauthorized activity

- Comply with legal and regulatory obligations

- Improve our website and services

- Send service-related notifications and updates

We only collect information reasonably necessary to provide our services and evaluate applications.

3. Text Messaging (SMS) Communications

By providing your mobile phone number and opting in, you consent to receive text messages from Daiwa WellPay regarding:

- Application status updates

- Verification requests

- Approval or denial notifications

- Payment reminders

- Account-related communications

- Customer service responses

SMS Consent

Your consent to receive text messages is not a condition of purchasing any product or obtaining approval.

Message Frequency

Message frequency may vary based on your application status and account activity.

Message and Data Rates

Standard message and data rates may apply according to your wireless carrier plan.

Opt-Out Instructions

You may opt out of text messaging at any time by replying:

STOP

After opting out, you will no longer receive SMS messages except as required to complete your opt-out request.

For assistance, reply:

HELP

or contact us directly using the information below.

Mobile Information Privacy

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

Text messaging originator opt-in data and consent information will never be sold, rented, shared, or disclosed to third parties for marketing purposes.

4. Information Sharing and Disclosure

We Do Not Sell Your Information

Daiwa WellPay does not sell, rent, trade, or otherwise transfer your personal information to third parties for their marketing purposes.

We Do Not Share Your Information for Marketing

Your personal information, including phone numbers and SMS consent data, will not be shared with affiliates, partners, advertisers, or other third parties for marketing or promotional purposes.

Limited Disclosure Situations

We may disclose information only when necessary to:

- Process your application

- Verify information you provide

- Comply with legal obligations

- Respond to court orders, subpoenas, or government requests

- Protect our rights, customers, or business operations

- Investigate suspected fraud or illegal activity

Any service providers assisting us are required to maintain the confidentiality and security of your information.

5. Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction.

However, no method of internet transmission or electronic storage can be guaranteed to be 100% secure.

6. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to:

- Improve website functionality

- Analyze website performance

- Remember user preferences

- Enhance user experience

You may disable cookies through your browser settings; however, certain features of the website may not function properly.

7. Retention of Information

We retain personal information only as long as necessary to:

- Provide our services

- Meet legal and regulatory requirements

- Resolve disputes

- Enforce agreements

When information is no longer required, it is securely deleted or destroyed.

8. Your Privacy Rights

Depending on your state of residence, you may have rights to:

- Request access to your personal information

- Request correction of inaccurate information

- Request deletion of certain personal information

- Request information regarding our privacy practices

To exercise any applicable privacy rights, please contact us using the information below.

9. Children's Privacy

Our services are intended for individuals who are at least 18 years of age.

We do not knowingly collect personal information from children under the age of 18.

10. Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices, security, or content of those websites.

We encourage users to review the privacy policies of any third-party websites they visit.

11. Changes to This Privacy Policy

We reserve the right to modify this Privacy Policy at any time.

Updates will be posted on this page with a revised Effective Date.

Continued use of our services after any changes constitutes acceptance of the updated Privacy Policy.

12. Contact Information

If you have questions regarding this Privacy Policy or your personal information, please contact:

Daiwa WellPay™
U.S. Jaclean, Inc.
1816 W. 135th St, Gardena, CA 90249
PH: (310) 538-2298
Email: [email protected]